My role with TTT is ever-evolving. It started with my interviewing museum professionals, as TTT Museum Liaison, about the use of audio tours, apps, and other technologies to enhance exhibit spaces and experiences.
I heard over and over about their budget constraints and concerns regarding insufficient technical support. But I also heard over and over confirmation that they need what we are proposing, that we’re on the right track. This was very affirming.
This research led to my lecturing on User Experience Design (UX) to Museum Studies students at the University of Washington – a highlight of my work with Time Traveler Tours. I loved showing off our Story Tour design and discussing the mission and goals of our educational tourism start-up. I loved being able to show future museum curators that there is more than one way to communicate their passion for history, culture, and art. I loved hearing from these young people how we might tweak our design to make it even more effective.
The past several months, I’ve played two additional roles. I rolled up my sleeves to join the rest of the team as we assembled the creative assets – text, audio, illustrations, and high-context games – for our proof-of-concept app and wired them together to form the singular product you will soon be able to hold in your hand. For me personally, this meant copy-editing and beta-testing the app, again and again.
But more importantly, I’ve recently assumed the role of Community Manager. I now plan our social media strategy with Sarah and execute our outreach on a daily basis.